Operations Manager

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Operations Manager

  • Location:

    United Kingdom

  • Salary:

    4000070000 to 40000999999

  • Contact:

    Piere Forbes

  • Contact email:


  • Job ref:


  • Published:

    about 1 month ago

  • Expiry date:



Job Summary:

The role, reporting to the International Operations Manager and part of the Operations Leadership team, oversees Aggregation processes across Marine, Energy, Political Violence, and Terrorism. Key responsibilities include leading a team to ensure accurate data entry into Exact Advantage, delivering timely reporting, managing workflow, coaching team members, ensuring adherence to procedures, and supporting process improvements.

Key Responsibilities:

  • Lead Aggregation Data Team for accurate and timely data entry.
  • Ensure timely reporting and submissions to regulatory bodies.
  • Supervise workflow, prioritize tasks, and monitor quality checks.
  • Coach team for accuracy and service excellence.
  • Act on exceptions and maintain standard operating procedures.
  • Liaise with support teams and manage daily queries.
  • Collaborate with CAT modeling team for data accuracy.
  • Compile regular reports and support improvement initiatives.
  • Coordinate recruitment and conduct performance reviews.
  • Represent the team at broader business forums.

Key Skills Required:

  • Strong leadership and management skills.
  • Ability to thrive in high-pressure environments.
  • Proactive and self-motivated with a track record of results.
  • Excellent organizational and communication abilities.
  • Analytical mindset with attention to detail.
  • Familiarity with insurance underwriting systems.
  • Proficiency in Excel, Word, and workflow tools.
  • Experience with Aggregations and Market Reform Contracts.
  • Knowledge of Exact Advantage preferred.

Qualifications & Experience:

  • Experience leading operational teams in insurance.
  • Previous work with Marine or Political Violence and Terrorism.
  • Familiarity with Market Reform Contracts and Aggregations.
  • Knowledge of Exact Advantage is advantageous.