Operations Assistant

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Operations Assistant

  • Location:

    United Kingdom

  • Contact:

    Godwin Sosi

  • Contact email:


  • Job ref:


  • Published:

    2 months ago

  • Expiry date:


Role Purpose
To Support the Underwriting Performance & Controls (UPAC) and Central Operational Services (COS) functions, providing resilience and assistance to both key Operations functions.
  • Support the UPAC team in conducting Peer Review meetings, providing administrative support including minuting of the reviews.
  • Support the UPAC analyst in the production, monitoring and administration of underwriting authority documentation.
  • Support the UPAC team in the enhancement and control of PBQA.
  • Support the Business Operations team in production, maintenance and distribution of Operational Governance documentation.
  • Work alongside the Business Operations team and Head of Change in delivering key business initiatives and projects. 
  • Support the Business Operations Analyst and Assistant in the administration of broker onboarding.
  • Support the Underwriting Operations management team to provide oversight support, ensure SLAs are constantly met, assist with reporting requirements and coordinate training where required.
  • Assist with London Market developments including the tracking, and submission, of PPL data, Whitespace, TIDE and Future of Lloyd’s work-streams.
  • Support the Coverholder Manager regarding delegated authority governance and monitoring.
  • Support operational excellence and continuous improvement within the team, and across the business, to ensure business and stakeholder objectives are met.
  • Work across other operational functions providing admin support and resilience to the teams as required..
  • Work with the 2nd and 3rd line control teams to enhance, and implement, the first line control framework.
  • Assist with ad-hoc operational matters for internal and external stakeholders.  
  • Support the UPAC team in driving forward 1st line control enhancements.
  • Support Starr branch offices in Europe with respect to operational matters.  
  • Immediately report any suspicion of financial crime to the Money Laundering Reporting Officer.
  • Manage any potential conflicts of interest to avoid disrepute to the company’s integrity.
  • Immediately advise Compliance of any complaints.
  • Operate within the Company’s standards for Conduct Risk Framework.  
This is the perfect opportunity for a candidate who has some experience in General Insurance or the London Market and is looking to progress in an operations role. 
Starr are an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people.
For this role we are open to discussing flexible working options with the possibility of reduced hours, remote working, flexible start and finish times. Please discuss your requirements with us during the interview process and we will explore what’s possible for the role.