Location: London/ Hybrid
Salary: £27,000 pa
About the role
To support the Underwriting and Operations divisions through defined administrative responsibilities.
ROLES AND RESPONSIBILITIES
- Enter risk and policy data in to the Underwriting system(s) within the defined Service Level Agreements.
- Undertake peer-to-peer quality assurance checks within the defined Service Level Agreements.
- Ensure all risk and policy queries are communicated through the appropriate channels and responded to in a timely manner.
- Process unmatched USMs within the defined Service Level Agreements and escalate any issues through the appropriate channels.
- Ensure all tasks are completed for month-end close.
- Assist with credit control and provide support to the credit control team with aged debt and excess cash queries when required.
- Attend team, departmental and divisional meetings to build, and maintain, internal relationships and continue understanding of the business.
- Scan and store all documentation in to the document management storage folders as required.
- Ensure that Underwriting files are complete and accurate. Obtain any outstanding items from the underwriting team.
- Assist with, and drive forward, company projects as required.
- Assist with the training of new team members and act as a Subject Matter Expert as requested by the management team.
- Undertake other appropriate ad-hoc tasks as requested by the management team.
- Report any suspicion of financial crime to the Money Laundering Reporting Officer immediately.
- Operate within the Company’s standards for Treating Customers Fairly.
- Manage any potential conflicts of interest to avoid disrepute to the company’s integrity.
- Advise Compliance of any complaints immediately.
- Accuracy of data entry - QA results and accuracy of file construction;
- Timeliness of matching USMs;
- Be a competent user of Underwriting systems;
- Commitment to furthering knowledge and understanding;
- Complete, timely and accurate Eclipse records; and
- Complete timely and effective performance records, via Workday.
EXPERIENCE
- 6 months – 1 year office experience;
- Lloyd’s and London Market processing arrangements for premiums and claims;
- Lloyd’s Franchise Board standards;
- Financial Conduct Authority and the Prudential Regulation Authority framework;
- Slip and file construction; and
- the business standards for clauses.
- Develop knowledge of the lines of business;
- Data entry; and
- Analytical and problem solving skills; and
- Excellent written and verbal communication skills.
- MS Office – Excel, Word and Outlook; and
- Underwriting systems.
- Educated to GCSE / A Level – with at least 5 A – C at GCSE (including Maths).