Title: Trainee Reinsurance Processing Technician
Location: Home based / Southend
Salary: £25,000

Job Purpose

To deliver excellent service to Price Forbes Re’s clients through the timely and accurate processing of their reinsurance transactions.

This will be achieved by close cooperation with your colleagues across the Fulfilment function (Account Managers, Claims Technicians & IBA) ensuring that, post placement, risks are handed over with sufficient information to process properly & that queries are resolved in a timely fashion.

Key Accountabilities 

Main Responsibilities: 

Working collaboratively with Account Managers, Claims Technicians, IBA and your Technical Processing colleagues to deliver excellent client service.

Working under the supervision of more experienced colleagues, learn & understand how to:

• Process the various types of reinsurance contracts on our policy administration system.
• Reconcile accounts, process and debit premiums and handle closings.
• Work across the business to quickly resolve bureaux and IBA queries.
• Manage and undertake assigned project work to time scales as directed.
• Maintain up-to-date and orderly files.
• Utilise in-house, Lloyd’s and Company market systems including Open TWINS, Global XB, CLASS, LORS and other Price Forbes Re computer systems.
• Help improve the overall organisational design, working with and learning about other Fulfilment colleagues’ roles, to better enhance the Client experience.

Client Service:

• Ensure that work is prioritised and processed quickly and accurately.
• Escalate issues that may impact client outcomes to appropriate colleagues across Price Forbes Re or the wider Ardonagh Specialty business.

Representing Price Forbes Re:

• Represent Price Forbes Re with clients, carriers and other organisations in a professional manner.
• Champion the Price Forbes Re name and core values.

Compliance:

• Comply with relevant legal, regulatory and Price Forbes Re compliance requirements, Errors and Omissions (E&O) compliance procedures and quality initiatives.
• Escalate any potential E&O's to Divisional Directors and the Legal & Compliance team at the earliest opportunity.