IBA Account Handler (6 Month Fixed Term Contract)

Job Title: IBA Account Handler (6 Month Fixed Term Contract)
Location: Bolton (Hybrid – typically 2–3 days in the office)
Salary Range: £30,000
Reporting to: Client Money Manager / Finance Manager
Type: 6 Months Fixed Term Contract

Overview:

An opportunity has arisen for an experienced IBA Account Handler to join a specialist insurance business on a six-month fixed-term contract. This role is responsible for managing a portfolio of insurer and client accounts, ensuring accurate cash allocation, effective credit control, and compliance with regulatory client money requirements.

This is a fast-paced and collaborative position, ideal for someone with prior IBA experience who thrives on accuracy, stakeholder engagement, and delivering high standards of financial control within a regulated environment.


Key Responsibilities:

• Manage a portfolio of insurer and client IBA accounts, ensuring all debts are collected promptly and liabilities settled within agreed credit terms
• Allocate and match incoming cash accurately and in a timely manner
• Maintain up-to-date and accurate accounting ledgers
• Investigate and resolve cash and reconciliation queries in collaboration with internal and external stakeholders
• Prepare and issue statements of account in line with account holder requirements
• Monitor and process client money payments to intermediary brokers
• Identify and escalate potential bad debts at the earliest opportunity
• Produce accurate and timely management information (MI) on both a regular and ad hoc basis
• Maintain comprehensive and accessible records of communications and transactions
• Ensure compliance with relevant regulatory requirements, including FCA CASS 5 Client Money Rules
• Complete required compliance and training assessments
• Support additional ad hoc tasks and finance-related projects as required

What We’re Looking For:

• Proven experience within an IBA or insurance accounts handling role
• Strong understanding of insurer/broker accounting processes and credit control
• Solid MS Office skills, particularly Excel
• Excellent attention to detail and ability to manage multiple priorities
• Strong written and verbal communication skills
• Confident in building and managing relationships with internal and external stakeholders
• Resilient, proactive, and solutions-focused approach

Desirable but Not Essential:

• Experience using insurance accounting systems (e.g., Websure or similar platforms)
• Previous experience working within a regulated client money environment

About the Company:
A well-established specialist insurance business operating within the UK market. The organisation is known for its technical expertise, collaborative culture, and commitment to professional development. With continued investment in operations, governance, and talent, the business is focused on delivering high standards of service while supporting flexible and modern ways of working.