Location: London
Salary Range: £65,000
Reporting To: Head of HR
Type: Permanent
This role offers a dynamic opportunity for an experienced HR professional to partner with a diverse network of business areas. The HR Business Partner will provide both strategic and operational HR support, helping to drive a people-first agenda aligned with cultural, regulatory, and commercial objectives. The position requires a hands-on approach to developing and implementing people strategies, guiding line managers, and leading workforce change initiatives, including recruitment, organisational development, and employee engagement.
- Partner with senior leaders to deliver and embed a people and culture strategy aligned with broader business goals.
- Advise and support managers on key HR issues, including performance management, absence, grievances, disciplinary matters, and recruitment, ensuring compliance with employment law and best practice.
- Design and implement tailored recruitment strategies that align with organisational values and support talent acquisition needs.
- Introduce and champion HR best practices across the organisation.
- Use workforce data to identify trends and provide actionable insights on key people metrics such as turnover, absence, and vacancies.
- Proactively identify challenges and opportunities in the workforce, offering effective, commercially-aware solutions.
- Understand broader operational challenges and how HR can support performance, cost-efficiency, and culture.
- Identify training needs and deliver practical HR policy training for line managers on topics including conduct, performance, absence, and change.
- Coach and build capability among leaders and line managers, promoting a culture of continuous improvement and professional development.
- Support and lead organisational change projects, including TUPE transfers, restructures, and redundancies.
- Promote employee engagement through change programmes and regular feedback loops, ensuring measurable results and impact.
- Work collaboratively across business areas to embed a culture of customer focus and continuous learning.
- Contribute to wider HR team projects and mentor junior team members where required.
- Strong generalist HR experience, ideally in a business partnering role, with demonstrable success in driving change and improving employee outcomes.
- Experience advising and guiding managers on a wide range of HR issues and employment legislation, including TUPE and organisational change.
- Ability to manage multiple priorities and projects simultaneously while delivering high-quality outcomes.
- Skilled at building strong, trusting relationships across all levels of the business.
- Strong commercial awareness and understanding of business drivers and HR’s contribution to strategic outcomes.
- Experience in coaching leaders and supporting professional development planning.
- Confident problem-solver with analytical thinking and attention to detail.
- Excellent communication, influencing, and negotiation skills.
- Proficiency in HR systems and Microsoft Office applications.
- Willingness to travel between office locations as needed.
- Educated to degree level or equivalent.
- CIPD qualified.
- Experience within regulated industries or exposure to the insurance or Lloyd’s market.
- Familiarity with organisational design and strategic workforce planning.
The company backs certain start-up teams and seeks partnership opportunities involving existing portfolios, platforms or technologies, where their expertise brings value.
Conduct Standards:
All employees must demonstrate the following regulatory conduct standards:
- Act with integrity.
- Act with due skill, care, and diligence.
- Be open and co-operative with regulators.
- Pay due regard to the interests of customers and treat them fairly.
- Observe proper standards of market conduct.