Title: DA Operations Analyst
Location: London
Salary Range: Competitive
Reporting to: Delegated Authority Lead
Type: Permanent / Hybrid (3 days office / 2 days remote)
Overview
A hands-on role supporting the successful delivery of the Delegated Authority (DA) strategy. You’ll administer and oversee third-party delegated arrangements, ensure compliance with market and internal frameworks, and provide insightful MI to underwriting and control functions. Ideal for a detail-driven DA specialist seeking breadth across coverholders, lineslips, consortia and DCAs in a fast-paced, regulated environment.
Key Responsibilities
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Administer new and renewal coverholder applications in line with DA procedures and market requirements.
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Manage bordereaux and EPI monitoring; resolve data and processing queries promptly.
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Support due diligence, approval and ongoing monitoring of coverholders, service companies, lineslips, consortia and DCAs.
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Produce performance reporting and KPIs; discuss insights with underwriting teams.
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Coordinate audit planning and follow-up activity for DA counterparts.
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Administer review processes for lineslips, consortia and master policies.
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Assist with regulatory/Lloyd’s returns and embed actions from thematic reviews.
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Build strong working relationships across underwriting and central functions; attend relevant market forums as required.
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Provide administrative support for internal/external audits and ad hoc DA projects.
What We’re Looking For
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~2+ years’ experience in a Delegated Authority administrative role within insurance, ideally Lloyd’s/London market.
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Strong attention to detail, due diligence and investigative skills.
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Confident communicator with excellent organisation, time management and stakeholder skills.
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Advanced Excel and sound understanding of DA frameworks and governance.
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Familiarity with third-party Lloyd’s systems (e.g., DCOM, DAM, Lineage, Atlas, Crystal, DDM, LWR).
Desirable but Not Essential
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Experience preparing MI/insights for underwriting teams.
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Exposure to audit coordination and regulatory reporting.
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Proactive, team-oriented mindset with enthusiasm to develop a DA career.
About the Company
A well-established Lloyd’s market (re)insurer known for its technical strength and collaborative culture. The business operates a hybrid model and is investing in data, operational excellence and talent as part of its next phase of growth.