Location: London
Salary Range: Competitive (dependent on experience)
Reporting to: Head of Marketing & Communications
Type: Permanent / Hybrid (subject to business requirements)
Overview:
This role is responsible for creating and delivering high-quality internal and external communications that support the organisation’s strategy, brand, products, and services. You will work closely with senior stakeholders to shape communication plans, develop compelling content, and support PR and marketing activity, ensuring messaging is consistent, engaging, and outcome-focused. It’s a great opportunity for someone who enjoys combining creativity with structure, and who can operate confidently across multiple channels and audiences.
Key Responsibilities:
- Develop and deliver internal and external communications plans aligned to business objectives and key corporate messages.
- Produce a wide range of content, ensuring a consistent tone and strong narrative, including news articles, emails, newsletters, case studies, talking points, and video scripts.
- Advise stakeholders on communications best practice and support them in shaping clear, effective messaging.
- Support PR activity, including coordinating interviews and speaking opportunities, preparing speakers, and developing key messages and briefing materials.
- Create simple visuals/graphics where required and publish content across internal and external channels (e.g., intranet, website, and social media).
- Contribute to wider marketing campaigns, collaborating with colleagues to identify opportunities for integrated internal/external promotion.
- Track and report on communications activity and performance, sharing insights and recommending improvements.
- Contribute to broader team initiatives and projects as needed.
- Work in line with organisational values and behaviours, embedding inclusive ways of working.
- Maintain awareness of and comply with relevant conduct standards and regulatory requirements.
- Proven experience producing high-quality communications content across multiple formats and channels.
- Exceptional written and verbal communication skills, with strong attention to detail and an ability to tailor tone for different audiences.
- Strong stakeholder management skills, able to influence and advise with confidence.
- Advanced PowerPoint and presentation skills, with the ability to create clear, engaging materials.
- Experience using content management systems and publishing to digital channels.
- Experience measuring communications activity and producing clear reporting and insights.
- A proactive, creative approach with a track record of delivering impactful communications.
- Degree or professional qualification in communications, marketing, journalism, or a related discipline.
- Experience within insurance and/or the London market.
- Working knowledge of Adobe Photoshop and/or InDesign.
A well-established organisation in the insurance market with a strong reputation for technical expertise and a professional, collaborative culture. The business is investing in its brand, communications, and marketing capability to support strategic growth and ensure consistent engagement with internal and external audiences.