Location: London (Hybrid)
Salary Range: Competitive + bonus & benefits
Reporting to: Chief Operating Officer (COO)
Type: Permanent | Full-time | Hybrid
Overview
Opportunity to lead enterprise technology for a specialty insurance group undergoing significant growth. The CTO will refine and deliver a multi-year technology strategy, complete a post-cloud-migration optimisation phase, and drive several strategic transformation initiatives, including AI-enabled automation. The role spans architecture, delivery, run, governance, cyber, data, and talent, partnering closely with senior leadership to improve service, cost, and agility.
Key Responsibilities
- Co-own and deliver the multi-year IT strategy, target operating model, and roadmap with the COO.
- Define enterprise architecture and consolidation strategy (“common as possible, different as necessary”) across platforms, data, integrations, networks, infrastructure, and SaaS.
- Lead the IT function to ensure services are reliable, secure, and business-aligned; set clear standards and policies.
- Oversee technology delivery within the change portfolio; partner with change leadership to execute strategic programmes.
- Establish and evolve KPIs/metrics demonstrating cost, service, risk and delivery improvements; communicate in non-technical terms.
- Produce high-quality Board/Committee reporting with clear issues, root causes, and actions.
- Ensure robust IT governance, regulatory compliance, and effective risk management; strengthen cybersecurity strategy and incident response.
- Own budgeting and annual planning; optimise resource allocation; assess outsourcing/automation models for resilience and cost.
- Participate in steering groups to assure technology design and delivery quality.
- Build, lead and develop a high-performing, diverse technology team; champion a culture of service, continuous improvement, and innovation.
- Provide ad-hoc senior support to the COO and undertake related duties as required.
- Uphold conduct rules: integrity, due skill/care/diligence, regulatory cooperation, fair customer outcomes, and proper market conduct.
- Proven CTO (or equivalent) in Financial Services, ideally with London market exposure.
- Track record defining strategy, securing investment, and delivering complex, multi-platform transformations.
- Strong enterprise architecture leadership and technology operating model design.
- Deep experience building data capabilities and MI to support real-time decisioning.
- Excellent grasp of regulated-market IT operations, service improvement, measurement and reporting.
- Confident at Board/committee engagement; skilled at simplifying complexity for senior stakeholders.
- Inclusive people leader: hires, develops, and retains top talent; sets clear objectives and accountability.
- Commercially minded, organised, and customer-focused; balances tactical delivery with strategic outcomes.
- Hands-on experience with post-cloud optimisation, FinOps, and AI/automation initiatives.
- Vendor ecosystem leadership and long-term partner management.
- Familiarity with modern delivery (product operating models, DevOps, platform engineering).
A specialist (re)insurance group with a long track record in the Lloyd’s/London market and an international footprint. Known for technical depth and prudent growth, the business is investing in modern platforms, data, and talent to enable its next phase. Culture is collaborative, performance-driven, and customer-focused, with strong emphasis on governance, inclusion, and long-term relationships.