Location: London/ Hybrid
Salary: £45,000 per annum
About the role
Undertake accurate and timely day-to-day administration of individual risks in our underwriting platform and associated systems to support our underwriting teams. This role may be aligned to a particular line of business, but where necessary due to business volumes, will also collaborate with others in the Administration Services team to provide appropriate administration support. From time to time, further support across other disciplines will be required, whether on a BAU or project basis.
Main areas of responsibility
- Accurate and timely input and updates of risk, financial, and other information and correspondence into the Newline underwriting platform and associated systems.
- General administrative support for underwriting teams across various processes, including on a project basis.
- Investigation of credit control queries and liaising with underwriters, brokers and business partners for resolution where appropriate.
- Liaising with colleagues in the Newline service companies to ensure accurate data exchange.
- Training new members of the Administration Services team on best practice for processes handled by the team.
- Comfortable accurately working with detail within consistent and repeatable processes
- Takes ownership and ensures a successful outcome
- Willingness to learn and develop
- Self-motivated with the ability to work independently
- Engages effectively with others and works well within a team
- Good written and verbal communication skills
- Effective time management and organisational skills
- Analytical thinker who remonstrates sound judgement and decision making
- Abides by Fairfax Guiding Principles
- Proficient with Excel, Word, Outlook
- Strong previous experience of underwriting administration and administrative platforms/processes
A successful Administration Services function means underwriters have everything in place to transact business where they are ready: the required information is in the right place at the right time and it is 100% correct.
The various members of the Administration Services team work together to maintain the required service standards are met when things get busy for various teams.
Team members have the opportunity to provide input as to what works well and what could be improved around BAU processes from their experience in the day to day work – this becomes a chance to learn, develop your skillset and improve what we do.