The Vacancy

We are currently looking for an experienced Claims Advocate to come and join
our North American Programmes team.

Job Summary/ Overview

Contributing to the achievement of Corporate objectives by assisting in the management of the claims function ensuring accurate and efficient broking and/or processing of claims received from notification to settlement, in line with specified terms and conditions
 
Principal duties and responsibilities

• Managing Resources
• Assisting the Claims Manager in managing team resources and quality control of all team activities.
• Delegating and supervising work to be undertaken by claims staff to ensure consistency of quality and service
• Providing advice, support and guidance to other team members.
• Managing own workload and time, to maximise efficiency and ensure that deadlines and targets are met
• Undertaking ongoing communication with claims colleagues, accounts and other Bishopsgate Divisions to ensure timely and accurate production of documentation and maintenance of systems and records
• Providing advice and guidance, and sharing of knowledge and expertise, within own division and across the Group

Education

• Good GCSE’s or A Levels including Maths & English - required                                                                                                             
• Working towards DIP / ACII – desired                                                                                                                                                                                                                              

Experience

Proven and practical experience of applying competencies at the levels detailed below                                                                                                                                      Required

Required Competencies

 

Technical Competence

Knowledge and understanding of the general insurance market and principles relating to casualty, PI and property classes of business
Understanding of London market structure, practices, processes and procedures including systems and relevant documentation
Knowledge and understanding of London market claims practices, processes and procedures including systems and relevant documentation
Knowledge and understanding of North American PI claims business
Knowledge and understanding of insurance accounting systems including clients, underwriters, third party and brokerage accounts
 

 

Core Competencies

·Working in a team environment

Client focus and relationships
Communication
Driving for results
Business awareness
 

 

Managerial Competencies

Values based leadership
Relationships and networks
Strategic perspective