Claims Admin Assistant

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Claims Admin Assistant

  • Location:

    United Kingdom

  • Contact:

    Piere Forbes

  • Contact email:

  • Job ref:


  • Published:

    about 2 months ago

  • Expiry date:


Role Purpose

To support the Claims function with administrative services.  Ensure the accuracy of claims data and compliance with regulatory and Company standards.
  • Support the Bordereaux 
  • Take ownership of the weekly/monthly/quarterly reporting other ad hoc reports.
  • The processing of all claims within authority OR any other claim if authority has been granted by an appropriate managerial report, including their diaries and statics.
  • Processing of settled direct claims on DOCOsoft.
  • SCM/USM daily processing and ensuring that all incorrect allocation of premium signings are bought to the attention to the UAs and followed up periodically.
  • Correction of any claim signings that have followed the premium signing into suspense.
  • Processing of manual bridging reserves each quarter close and then the reconciliation and removal of them once the account has been updated.
  • Follow up of direct/manual fees.
  • Reviewing loss fund adequacy and manage recovery of loss funds on prior years.
  • Upload of bordereaux’s to Docosoft as appropriate.
  • Monitor and manage ECF/Lirma incompletes.
  • General administrative support on diary/static/fee follow up for all Complex Claims adjusters during busy periods of holiday cover.
  • Other Ad Hoc administrative projects that come into the CST.
  • Report any suspicion of financial crime to the Money Laundering Reporting Officer immediately.
  • Operate within the Company’s standards for Conduct Risk Framework.
  • Manage any potential conflicts of interest to avoid disrepute to the Company’s integrity.
  • Advise Compliance of any complaints immediately.

Performance Measures 

  • Accuracy of data entry – Claims data, Management Information and SCM’s/USM’s.
  • Accuracy of producing reports.
  • Commitment to furthering technical knowledge and understanding.
  • Complete, timely and accurate performance records, via Workday.
Starr are an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people.
For this role we are open to discussing flexible working options with the possibility of reduced hours, remote working, flexible start and finish times. Please discuss your requirements with us during the interview process and we will explore what’s possible for the role.