JOB SPECIFICATION
Job Role: Underwriting Assistant
Reports to: Administration Services Manager
Benefits: Competitive benefits package to include 25 days holiday, Non-contributory Group Personal Pension Plan, Discretionary bonus scheme, Private Health Insurance, Permanent health insurance, Interest free season ticket loan, Non-contributory study support scheme, Cycle to work scheme, Gym subsidy and more.
Company background
Newline Group is a market leading specialty insurance group that operates through three underwriting platforms: Newline Syndicate 1218 at Lloyd’s, Newline Insurance Company Limited and Newline Europe Versicherung AG.
Headquartered in London, with offices in the United Kingdom, Europe, Asia, Australia, Canada and Latin America, Newline Group underwrites international casualty, cargo and specialty lines of business in more than 80 countries around the world. Its suite of products, which are available on a direct and facultative basis, include Affinity and Special Risks, Cargo, Directors & Officers Liability, Financial Institutions and Commercial Crime, Liability, Life Sciences and Clinical Trials, Medical Malpractice, Professional Indemnity, Space and Specie.
Newline Group is part of Odyssey Group Holdings, Inc., whose companies are collectively known as the Odyssey Group. With a network of more than 35 offices in 13 countries, the Odyssey Group is a global enterprise committed to providing local service. Odyssey Group is wholly-owned by Fairfax Financial Holdings Limited.
Overview of role
Undertake accurate and timely day-to-day administration of individual risks in our underwriting platform and associated systems to support our underwriting teams. This role may be aligned to a particular line of business, but where necessary due to business volumes, will also collaborate with others in the Administration Services team to provide appropriate administration support. From time to time, further support across other disciplines will be required, whether on a BAU (Business As Usual) or project basis.
Purpose of role
The Underwriting Operations function is at the heart of supporting our underwriting teams across processes, data, systems and change and works on a mix of BAU, tactical and project timelines.
The Administration Services team support our underwriting teams with day-to-day administration of individual risks in our underwriting platform and associated systems. This is a key function for Newline as it underpins the data that drives decisions everywhere else so accuracy, consistency and timeliness are paramount. Further, a smooth and stable Underwriting Operations function supports high quality underwriting and a great service proposition to our brokers and clients as well as underpinning our regulatory compliance and resilient financial performance.
Main areas of responsibility
- Accurate and timely input and updates of risk, financial, and other information and correspondence into the Newline underwriting platform and associated systems.
- General administrative support for underwriting teams across various processes, including on a project basis.
- Investigation of credit control queries and liaising with underwriters, brokers and business partners for resolution where appropriate.
- Liaising with colleagues in the Newline service companies to ensure accurate data exchange.
Core attributes
- Comfortable accurately working with detail within consistent and repeatable processes
- Takes ownership and ensures a successful outcome
- Willingness to learn and develop
- Self-motivated with the ability to work independently
- Engages effectively with others and works well within a team
- Good written and verbal communication skills
- Effective time management and organisational skills
- Analytical thinker who remonstrates sound judgement and decision making
- Abides by Fairfax Guiding Principles
Technical expertise
- Intermediate skills in Excel, Word, Outlook
- Prior experience with administrative platforms and processes is a bonus
What does success look like in this role?
A successful Administration Services function means underwriters have everything in place to transact business where they are ready: the required information is in the right place at the right time and it is 100% correct.
The various members of the Administration Services team work together to maintain the required service standards are met when things get busy for various teams.
Team members have the opportunity to provide input as to what works well and what could be improved around BAU processes from their experience in the day to day work – this becomes a chance to learn, develop your skillset and improve what we do.